# Activities

<figure><img src="/files/vNRBHEqwipJx5nZ2KE3S" alt=""><figcaption></figcaption></figure>

An Activity is the smallest unit of interaction tracked in the system.

Examples include:

* A visitor viewing a pricing page
* An email being sent or replied to
* A LinkedIn message
* A phone call
* A meeting being booked
* A chat message

Activities create a chronological timeline that allows teams to understand:

* What happened
* When it happened
* Across which channel


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