🔗Adding Allowlist URLs

You can create allowlist URL patterns for which the chat widget will be visible.

To add allowlist URL patterns, go to the Settings page and click on the Chat Agent tab. Then go to the Widget Visibility section and select Allowlist from the dropdown menu. You can then enter the URL patterns you want to allow and then click on the Apply button to save the changes.

Example

Wildcard URLs

Let's say you want to allow URLs that start with https://www.example.com/allowed and its wildcard version https://www.example.com/allowed/*. You can do this by entering the following in the Allowlist field:

https://www.example.com/allowed(/*)

This will allow SalesMonk to track URLs that start with https://www.example.com/allowed and its wildcard version https://www.example.com/allowed/*.

Particular URL

If you want to allow a particular URL, you can do this by entering the URL in the Allowlist field. For example, if you want to allow https://www.example.com/allowed, you can enter the following in the Allowlist field:

https://www.example.com/allowed

This will allow SalesMonk to track the URL https://www.example.com/allowed.

Add all url in wildcard except specific link segment

If you want to add all URL in wildcard except particular link, you can do this by entering the URL in the Allowlist field. For example, if you want to allow https://www.example.com/allowed/* except particular link https://www.example.com/allowed/specific-link, you can enter the following in the Allowlist field:

https://www.example.com/allowed(/(?!specific-link)*)