A frontend web developer will need to complete these steps
It's strongly recommended to not use Google Tag Manager (GTM) to load our snippet as this is susceptible to being blocked by ad blockers and leads to slower widget loads.
Copy the snippet from our dashboard under Settings > Chat Agent
Insert the snippet inside the head tag on all pages of the website. This is usually done via a common Header component. Our script loads with the defer attribute so that it doesn't slow down any page loads.