> For the complete documentation index, see [llms.txt](https://docs.salesmonk.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.salesmonk.ai/visitor-flows/opening-vs-follow-up-messages.md).

# Opening vs Follow-Up Messages (Legacy Feature)

**Follow-Up Messages (Legacy)**

**Deprecated Feature**

**Follow-Up Messages are no longer actively supported.**  

**Please use Opening Messages instead.**  

**Refer to the Opening Messages documentation.**

While setting visitor flows, each flow must be either an "opening message" or a "Follow-up message". These options can be found in the Message type section, within the visitor flow

<figure><img src="https://3225205723-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0xwiIzxYv8XOC8VVS7i%2Fuploads%2FxTgYbjdYIPndt69Ue6ir%2FScreenshot%202024-01-26%20at%204.46.34%20PM.png?alt=media&amp;token=d6072113-79a5-4f8d-9e1c-ddba18a2f8b7" alt=""><figcaption></figcaption></figure>

Opening messages - Only a single opening message gets triggered for a given page in a single session.

Follow-up messages - For a given page in a given session, any message that needs to be triggered after the "one and only opening message" needs to be set as a Follow-up message.

Follow-up messages become useful while setting flows for visitors based on their in-page activities. Follow-up messages have to be lower in the priority of visitor flows.

Example -

Here are visitor flows set for first-time visitors, repeat visitors, and visitors who have clicked on the outbound tab of the homepage -

<figure><img src="https://3225205723-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0xwiIzxYv8XOC8VVS7i%2Fuploads%2Fcx1LV4taxHeUb1VhnIbr%2FScreenshot%202024-01-26%20at%204.44.14%20PM.png?alt=media&amp;token=93eb2436-a3d1-414a-9df4-ad3e2b7854d6" alt=""><figcaption></figcaption></figure>

This ensures that only the "First-time visitor" or "Repeat Visitor" flow gets triggered at once and the "Outbound Click" flow gets triggered regardless of the opening message.

<figure><img src="https://3225205723-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0xwiIzxYv8XOC8VVS7i%2Fuploads%2Fzb6HttAQbhACAh0vXwK0%2FScreenshot%202024-01-26%20at%204.44.32%20PM.png?alt=media&amp;token=9034258a-c863-4e21-8b5e-a641ecfeefcf" alt=""><figcaption></figcaption></figure>